1. Scope and operator
IMAKAI Inc. operates Shotvero and this website. This policy explains how we handle information. Contact support@shotvero.app with privacy questions.
2. On-device image and video processing
Screenshots, videos, annotations, and OCR inputs and results are processed on your device by default. There is no feature that uploads these files to our account server or an external AI service. OCR models are bundled with the extension. Pro summaries, translations and guide drafts use Chrome built-in AI to process images, text and generated output on-device. Chrome downloads these models from Google on first use; Chrome settings and policies also govern model management and delivery. Local history is on by default and can be turned off in Settings. It keeps up to 30 days, 200 items, or 200 MiB in total, pruning older entries. Files you save separately are not affected by that cleanup.
3. Sharing
When you start a share, encrypted files transfer to the recipient over WebRTC. Our signaling service handles room information, expiry, authentication data, and connection negotiation, but does not store the image or video file. Room information is deleted after the selected lifetime (10 minutes on Free, up to 1 hour on Pro). For extended links we verify a signed Pro entitlement and browser credential without storing them on the signaling server. Your IP address and connection details may be visible to the peer and connection-assistance services. We cannot recover or delete a copy already saved by a recipient.
4. Accounts, billing, and support
For login we handle your email, user ID, code-verification records, and hashed session information. We also store trial start/end dates, hashed random browser registration tokens, browser names, and registration/last-used timestamps to manage the three-browser limit. We do not use hardware fingerprinting. For paid subscriptions we store Stripe customer, subscription, and payment identifiers, subscription status, and expiry. Card details are handled on Stripe’s checkout page; Shotvero does not store card numbers. Support inquiries include your contact details and message.
5. Purposes and safeguards
We use this information to authenticate users, deliver features, manage subscriptions, payments and refunds, prevent abuse, resolve issues, answer inquiries, and meet legal obligations. Identifiers derived from connection information such as IP addresses help limit abusive requests. We apply access controls and encryption where appropriate, but cannot promise that every incident can be prevented. OCR detection is not a guarantee that an image contains no sensitive information.
6. Service providers
We use Cloudflare for website delivery, APIs, databases, signaling and Turnstile; Resend for login and activation email; and Stripe for payment and subscription management. P2P connection setup also uses a STUN service. Providers process information necessary for their services and may process it outside your country. We do not sell images, videos, or personal information for advertising. This website has no advertising trackers or analytics tags.
7. Retention and deletion
Login codes expire after 10 minutes, activation codes after one hour, and sessions after 30 days. Signed offline Pro access lasts at most 24 hours; device removal takes effect upon the next online check or grant expiry. Expired authentication records are cleaned up periodically; webhook deduplication records are removed after about 90 days. We retain account, billing, and support records only as needed to deliver the service, resolve disputes, or meet accounting and legal obligations. Subscription cancellation and account deletion are separate requests.
8. Your choices and rights
For access, correction, deletion, or restriction of your personal information, contact support@shotvero.app. We verify the requester and respond under applicable law. You can delete local history in the extension. We may need to retain certain records where required by law. Mandatory rights under applicable privacy law are not limited by this policy.
9. Updates
We publish changes on this page and announce significant changes through the website or service. Please also consult each external provider’s privacy policy for its own processing.
10. Google Drive integration (when using a supported release)
Google Drive is an optional Pro feature. After you authorize the connection and choose to save, the extension sends the selected images, videos or PDFs and their filenames directly to your own Google Drive. There are no automatic uploads. We request only drive.file, for saving and managing sharing of files created or selected with Shotvero, rather than access to your entire Drive. We retrieve your display name and email address to identify the connected account and handle them in this panel. OAuth tokens use Chrome’s identity mechanism and working memory; they are not sent to our servers or saved in app history.
11. Drive storage, sharing and disconnection
Each save creates a new private folder. Anyone-with-the-link access is enabled only when you explicitly choose it. Drive uses Google cloud storage and is separate from Shotvero’s encrypted P2P sharing. Files do not pass through our servers; Google’s policies and your storage capacity and sharing settings apply. Files remain until you delete them in Drive. Disconnecting revokes OAuth access but does not delete saved files or public links. Stop link sharing from the completed-upload panel or Drive sharing settings, and revoke access from the extension or your Google Account connections. We do not use Drive data for advertising, sale or AI model training and provide no mechanism for our staff to read it. Use of information received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements.